1. Configure Reporting API Common Errors
| Network | Error Code | Error Cause | Solution |
|---|---|---|---|
| CSJ | {"Code":"101","Message":"身份验证失败","Data":{}} | Authentication failed | Please verify that the parameters (User ID, Role ID, Secure Key) entered in the Taku are correct. |
| {"code":107,"data":[],"message":"无访问权限"} | No access permission | Please check if the current API configuration matches the Mediation Network platform settings. | |
| {"code":11,"data":[],"message":"系统错误"} | System error | The Mediation Network system is experiencing issues. Please try again later. | |
| {"code":100,"data":[],"message":""} | Unknown error | The Mediation Network system is experiencing issues. Please try again later. | |
| Tencent Ads | {"code":130002,"message":"Your request is rejected.Please sign the Compliance Statement."} | Data Protection Agreement not signed | Visit the Mediation Network platform (https://adnet.qq.com/) to complete the online signing of the *Data Protection Agreement* before continuing to use the Media API. If this error persists, contact the Youlianghui official email (ADNET@tencent.com) or your account manager for assistance. |
| {"code":130003,"message":"Your request is rejected.Please sign the Data Protection Agreement."} | Request rejected due to unsigned Compliance Commitment Letter. | Please visit the Developer Platform (https://e.qq.com/dev) to complete the online signing of the *Compliance Commitment Letter* before continuing to use the Media API. If this error persists, contact the Youlianghui official email (ADNET@tencent.com) or your account manager for assistance. | |
| Baidu Union | HTTP ERROR 401 failed to verify signature |
The configured public or private key does not match the configuration in the Baidu . | Please verify that the current public/private key configuration is correct and corresponds to the Baidu settings. |
| HTTP ERROR 403 user is not exist |
Access Key parameter configuration does not match the Baidu settings. | Please verify that the Access Key entered in the Taku is correct. | |
| HTTP ERROR 500 | Service error | The Mediation Network system is experiencing issues. Please try again later. | |
| Kuaishou | {"result":10104,"error_msg":"没有操作权限","page_info":{"current_page":0,"page_size":0,"total_count":0},"data":null} | No operation permission | No operation permission. Please check the configuration or contact Kuaishou to enable Reporting API access. If already enabled, verify that the Taku parameters (Account ID, AccessKey, SecurityKey) match the Kuaishou configuration. |
| {"result":10103,"error_msg":"签名过期"} | Signature expired | Please re-authorize. | |
| Klevin | Topon,query daily report failed | Parameter configuration error | Ensure the parameters (Company Account ID, Token) entered in the Taku match those on the Mediation Network platform. |
| JAD | 错误码：303 错误信息：缺少参数 redirect_uri 请求ID：444f7492fe9845c9acc53aa3872a1d19 | Parameter configuration error | Ensure the parameters (Company ID, AppKey, App Secret) entered in the Taku match those on the Mediation Network platform. |
| Qumeng | {"code":102,"message":"无效用户","data":[]} | Parameter configuration error | Ensure the parameter (Secret Key) entered in the Taku matches the one on the Mediation Network platform. |
| vivo Ads | {"code":20001,"message":"身份验证失败, 无效accountName","data":null} | Parameter configuration error | Ensure the parameters (Vivo Account Name, Secret Key) entered in the Taku match those on the Mediation Network platform. |
| OPPO Ads | {"code":300001,"msg":"","message":"请求头缺少token字段","data":null} | Parameter configuration error | Ensure the parameters (Client ID, Client Secret) entered in the Taku match those on the Mediation Network platform. |
| Xiaomi Columbus | invalid token | Parameter configuration error | Ensure the parameter (Reporting API Token) entered in the Taku matches the one on the Mediation Network platform. |
| Tanx | {"Body":"{\"error_response\":{\"code\":29,\"msg\":\"Invalid app Key\",\"sub_code\":\"isv.appkey-not-exists\",\"request_id\":\"15rkrkwhrfbui\"}}"} | Parameter configuration error | Ensure the parameters (App Key, App Secret, Access) entered in the Taku match those on the Mediation Network platform. |
| AdMateX | {"status":0,"msg":"签名错误1","data":[]} | Parameter configuration error | Ensure the parameters (Account ID, Token) entered in the Taku match those on the Mediation Network platform. |
| iQiyi | {"code":102,"message":"无效的user_id","totalCount":0,"data":null} | Parameter configuration error | Ensure the parameters (Account ID, Access Token) entered in the Taku match those on the Mediation Network platform. |
| Beizi | {"msg":"AppKey无效.","code":401} | Parameter configuration error | Ensure the parameters (App Key, Secret) entered in the Taku match those on the Mediation Network platform. |
| {"success":false,"message":"该用户不存在，请注册","code":500,"result":null,"timestamp":1764154730886} | User Name configuration error | Ensure this parameter matches the email account used to create the "Octopus Ads" account. | |
| {"success":false,"message":"授权码错误","code":500,"result":null,"timestamp":1764154857865} | Auth Code configuration error | Ensure this parameter matches the "Authorization Code" for the account that created "Octopus Ads". | |
| Admob | 403 Permission Denied | Access to the specified resource denied. | This commonly occurs if the AdMob API is not enabled for your project. Please visit the Google Cloud Console to enable the AdMob API. |
| 403 Access Denied | Valid user denied access to the specified resource. | Log into the Google AdMob console to confirm if the current account has access permissions. Refer to the official Admob documentation for details on user roles and viewing permissions. | |
| 429 Resource Exhausted | Quota limit exceeded, access restricted. | Visit the Quota page to understand quota limits and check if this authorization is being used on other platforms. | |
| Meta | {"error":{"message":"An access token is required to request this resource.","type":"OAuthException","code":104,"fbtrace_id":"AUiaAUBmRnj4g7brGDeLgcE"}} | Authorization expired | Re-perform OAuth authorization and save the configuration. Please check API data again later after reconfiguration. |
| "Facebook has detected that [your app] isn't using a secure connection to transfer information error when using read_audience_network_insights scope." | Facebook detected that [your app] is not using a secure connection to transfer information when using the read_audience_network_insights scope. | Ensure your business is enrolled in Monetization Manager and you have created at least one asset. | |
| "Reading insights of a Page, business, app, domain or event source group not owned by the querying user or application." | Reading insights of a Page, business, app, domain, or event source group not owned by the querying user or application | Review Business Settings to ensure the data you are requesting is owned by the business you are querying. | |
| "Bad arg: All applications should have a property" | All applications shoufld belong to a property group. | Ensure your business is enrolled in Monetization Manager and you have created at least one asset. | |
| Mintegral | {"code":"system.error.skey"} | The 'skey' parameter in the Taku does not match the Mintegral configuration. | Please check if the current API configuration matches the Mediation Network . |
| {"code":"system.error.sign"} | The "Secret Key" parameter in the Taku does not match the "secret" parameter configuration in Mintegral. | Please check if the current API configuration matches the Mediation Network . | |
| Pangle | {"Code":"101","Message":"身份验证失败","Data":{}} | Authentication failed | Please verify that the parameters (User ID, Role ID, Secure Key) entered in the Taku are correct. |
| {"code":107,"data":[],"message":"无访问权限"} | No access permission | Please check if the current API configuration matches the Mediation Network platform settings. | |
| {"code":11,"data":[],"message":"系统错误"} | System error | The Mediation Network system is experiencing issues. Please try again later. | |
| {"code":100,"data":[],"message":""} | Unknown error | The Mediation Network system is experiencing issues. Please try again later. | |
| AppLovin | Authentication Failed | Authentication failed | Please check if the API configuration parameters match the Mediation Network . |
| Unity Ads | {"errors":[{"msg":"organization not found"}]} | organization_core_id not found | Check if the Organization Core ID configured in the Taku backend matches the one on the Mediation Network platform. |
| [Unityads]query failed, origin : {"errors":[{"msg":"invalid access token"}]} | Invalid authorization | Please verify that the API Key entered in the Taku matches this parameter on the Mediation Network platform. | |
| Digital Turbine (Fyber) | code=401 body={"message":"An error occurred"} | Parameter configuration error | Ensure the parameters (Publisher ID, Consumer Key, Consumer Secret) entered in the Taku backend match those on the Mediation Network platform. |
| Chartboost & Helium | {"appId":"","adLocation":"","impressionsDelivered":0,"clicksDelivered":0,"videoCompletedDelivered":0,"moneyEarned":0,"countryCode":"","errMsg":"{\"code\":401,\"message\":\"401 Unauthorized: Invalid authentication\",\"status\":\"Unauthorized\"}\n"} | Parameter configuration error | Ensure the parameters (User ID, User Signature) entered in the Taku backend match those on the Mediation Network platform. |
| TapTap | {"code":403,"message":"PERMISSION_ERROR","trace_id":"","data":null} | Parameter configuration error | Ensure the parameters (User ID, User Signature) entered in the Taku backend match those on the Mediation Network platform. |
| ironSource | {"code":400,"errorMessage":"Multiple errors were found","name":"MultipleValidationsError","errors":[{"value":"1331","msg":"Invalid field secretkey","param":"secretkey","location":"headers"},{"value":"213123","msg":"Invalid field refreshtoken","param":"refreshtoken","location":"headers"}]} | Invalid fields secretkey and token | Ensure the parameters (secretkey and token) entered in the Taku backend match those on the Mediation Network platform. |
| Ironsource resp: {"code":400,"errorMessage":"Multiple errors were found","name":"MultipleValidationsError","errors":[{"value":"1331,"msg":"Invalid field secretkey","param":"secretkey","location":"headers"}]} | Invalid field secretkey | Ensure the parameter (secretkey) entered in the Taku backend matches the one on the Mediation Network platform. | |
| {"code":400,"errorMessage":"Multiple errors were found","name":"MultipleValidationsError","errors":[{"value":"e51432806e8f241dcb34a026818393b122321","msg":"Invalid field refreshtoken","param":"refreshtoken","location":"headers"}]} | Invalid field token | Ensure the parameter (token) entered in the Taku backend matches the one on the Mediation Network platform. | |
| Liftoff | [Vungle]query failed, origin : 400: Bad Request | Parameter configuration error | Ensure the parameters (Account ID, Reporting API Key) entered in the Taku backend match those on the Mediation Network platform. |
| InMobi | {"respList":null,"InmobiErrorResp":{"error":true,"errorList":[{"code":"INVALID_USERNAME_KEY_COMBINATION","message":"Invalid username or api key. Authentication Failed"}]}} | Invalid username or key combination | Please verify that the Client ID (Email) parameter entered in the Taku matches the parameter in the Mediation Network . |
| {"error":true,"errorList":[{"code":"AUTH0_OBTAIN_TOKEN_FAILED","message":"Unable to fetch token from auth0 API for iam admin app"}]} | Failed to automatically obtain token | Please verify that the Secret Key entered in the Taku matches the Client Secret (Api Key) parameter in the Mediation Network . | |
| Maio | [{"Country":"","PublisherMediaSdkId":"","PublisherZoneSdkId":"","SalesData":null,"ErrMsg":"{\"code\":401,\"message\":\"ApiId is invalid.\"}"}] | Parameter configuration error | Ensure the parameters (API ID and API Key) entered in the Taku backend match those on the Mediation Network platform. |
| Start.io | {"logs":[{"severity":"error","messageCode":"SA102","message":"Unauthenticated"}],"data":[],"next":""} | Parameter configuration error | Ensure the parameters (Partner ID and Token) entered in the Taku backend match those on the Mediation Network platform. |
| VK (MyTarget) | {"Data":null,"Error":{"error":{"code":"invalid_token","message":"Unknown access token"}}} | Parameter configuration error | Ensure the parameter (Permanent Access Token) entered in the Taku backend matches the one on the Mediation Network platform. |
| Yandex | yandex resp code=401,msg= | Token error | Ensure the parameter (Statistics API) entered in the Taku backend matches the one on the Mediation Network platform. |
| Google Ad Manager | PermissionError.PERMISSION_DENIED | Account lacks permission | Confirm if the user role has report access permissions. If the error persists, consult the Google Ad Manager account manager on how to enable this feature. |
| Verve | {"errors":"","status":"","reports":null} | Parameter configuration error | Ensure the parameter (Api Key) entered in the Taku backend matches the one on the Mediation Network platform. |
| Bigo | {"code":"102","msg":"developerId not exist","result":null,"status":-1} | Developer ID configuration error | Ensure the parameter (Developer ID) entered in the Taku backend matches the one on the Mediation Network platform. |
| {"code":"101","msg":"sign check failed !","status":-1} | Token configuration error | Ensure the parameter (Token) entered in the Taku backend matches the one on the Mediation Network platform. | |
| Sigmob | [{"requests":0,"impressions":0,"clicks":0,"revenue":0,"placementId":"","app_id":"","ErrMsg":"{\"msg\": \"Found 123123's Secret Key ERROR!!!\"}"}] | Secret Key or Public Key configuration error | Ensure the parameters (Secret Key and Public Key) entered in the Taku backend match those on the Mediation Network platform. |
| Helium | Helium resp code=401 msg=401 Unauthorized | Parameter configuration error | Ensure the parameters (User ID, User Signature) entered in the Taku backend match those on the Mediation Network platform. |
| A4G | {"AFFILIATEID":0,"STARTDATE":"","ENDDATE":"","data":null,"errorCode":"Wrong API Key OR affiliate id"} | Parameter configuration error | Ensure the parameters (Account ID, API Key) entered in the Taku backend match those on the Mediation Network platform. |
| ReklamUp | {"data":null,"messageKey":"error.invalidApiKey","message":"Invalid api key.","errorCode":"UNKNOWN"} | Parameter configuration error | Ensure the parameter (ReklamUp API token) entered in the Taku backend matches the one on the Mediation Network platform. |
| PremiumAds | {"error":"Token not found"} | Parameter configuration error | Ensure the parameter (PremiumAds Access Token) entered in the Taku backend matches the one on the Mediation Network platform. |
| TaurusX | {"data":null,"message":"Invalid Token","status":400,"total":null} | Parameter configuration error | Ensure the parameter (TaurusX Token) entered in the Taku backend matches the one on the Mediation Network platform. |
| Smaato | getAccessToken statusCode=401 error=invalid_client | Parameter configuration error | Ensure the parameters (Smaato Client ID, Smaato Client Secret) entered in the Taku backend match those on the Mediation Network platform. |
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