Third-party advertising platform error codes&FAQ (frequently asked questions)

Meta(Facebook)

Common mistakes	Solution
1001 - No Fill	No padding. The most common reasons are that the user is not logged into the Facebook app when testing your mobile app, or the user is not logged into the Facebook mobile website when testing your mobile website
1000 - Network Error	Network problem, check whether to circumvent the firewall

For more Facebook error messages, please see: Facebook error codes

Admob

Common errors	Solutions
0	1. Use TopOn background advertising space and use Debug mode for testing 2. Check whether the wall is bypassed
1	Invalid ad request; check ad source Parameter configuration
2	The ad request failed due to network connectivity. Check whether to circumvent the wall
3	The ad request was successful, but no ads were returned due to lack of inventory. Use TopOn background advertising slots and use Debug mode for testing

For more Admob error messages, please see: Admob error code

Pangolin

Common Errors	Solutions
40029	Check the rendering type of the Pangolin code bit. The configuration of the TopOn background pangolin advertising source needs to be consistent with the Pangolin background The configuration remains consistent
40025	Go to the pangolin backend to download the SDK and replace the pangolin SDK provided by TopOn
40019 - The media configuration adtype is inconsistent with the request	TopOn background pangolin advertising source configuration problem
40018 - The media package name is inconsistent with the entry	The package name configured in the code is inconsistent with the Pangolin backend
40016 - The corresponding relationship between slot_id and app_id is illegal	TopOn background pangolin advertising source configuration Problem
40006 - The advertising slot ID is illegal	TopOn background pangolin advertising source configuration problem
102 - not matched Main template: The main template is not downloaded locally. It is normal to occasionally request ads for the first time	You can try to request ads a few more times
103 - Subtemplate not matched: Occasionally, in the early stage of access, the template is not matched. It will not appear after the SDK downloads the template successfully.	You can request a few more ads to try
107 - Template rendering times out without callback. Possible reasons are 1. Network reasons or 2. Hardware reasons. Therefore, the rendering fails. You can change the mobile phone or test the network environment.	You can request a few more ads to try

For more pangolin error information, please see: (login required) TT(CSJ) error code

Pangle

For Pangle error information, please check: Pangle error code

Mintegral

Error code	msg	Description	Solution
-1	EXCEPTION_RETURN_EMPTY	No ad filling, which may cause Reasons: 1. The advertisements you obtain during the test period are all official advertisements of Mintegral, so they will be affected by the intelligent optimization of the algorithm. If a large number of advertisements are loaded and displayed for a period of time, there may be no advertisements filled after a period of time.	Domestic version: 1. Make sure Mintegral background-application settings is turned on Whether to accept apk advertising Overseas version: 1. Check whether to bypass the wall or VPN to the United States Above If there is still a problem after checking, use TopOn background advertising slot and use Debug mode to test
-1201	EXCEPTION_UNIT_NOT_FOUND	The unitID does not exist/entered incorrectly	TopOn background Mintegral advertising source configuration problem
-1203	EXCEPTION_UNIT_NOT_FOUND_IN_APP	The appID and unitID do not match	TopOn background Mintegral advertising source configuration problem
-1205	EXCEPTION_UNIT_ADTYPE_ERROR	Incoming The unitID advertising type does not match	TopOn background Mintegral advertising source configuration problem

For more Sigmob error information, please see: Mintegral error code

Tencent Advertising

Error code	Description
4013	The system does not support it. Native video template ads only support iOS 9 and above systems
4020	window is empty, you need to add the window attribute in AppDelegate
5006	Illegal package name verification The package name configured in the codeis inconsistent with the backend of Guangdiantong
6000	Unknown error, contact Tencent Advertising Business colleagues for assistance in troubleshooting.

For more Tencent advertising error information, please see: Tencent Ad error code

AppLovin

Common mistakes	Solution
204	No padding, you can open the test mode through the Applovin background for testing

For more AppLovin error information, please see: AppLovin error codes

Vungle

Common mistakes	Solution
Cannot get ads	Enable test mode through Vungle background for testing
After preloading Vungle's rewarded videos and interstitial ads successfully, one of the Vungle ads was played, and the isAdReady() of the other ad returned false	Vungle's rewarded videos and interstitial ads share the same advertising source resources

For more Vungle error messages, please see: Vungle error code

Kuaishou

Common mistakes	Solutions
40003 - Advertising data is empty	If necessary, please contact us Kuaishou related personnel
310002 - appId is invalid	TopOn background Kuaishou advertising source configuration problem
310004 - packageName and registration Inconsistent packageName	Package configured in code NameInconsistency with Kuaishou backend
330002 - posId is invalid	TopOn background Kuaishou advertising source configuration problem
330004 - posId is inconsistent with the registered appId information	TopOn background Kuaishou advertising source configuration issue

For more Kuaishou error messages, please check: (requires login to download) Kuaishou error code

Sigmob

Common mistakes	Solutions
200000 - no ad filling	Add test device through Sigmob backend for testing
500420 - The requested app has turned off advertising services	Add test device for testing through Sigmob background
500473 - Requested app Does not exist	TopOn background Sigmob advertising source configuration problem
500701 - app has not opened any advertising channels	Check Sigmob background application status

For more Sigmob error information, please see: Sigmob error code

Baidu

More Baidu Please check the error message: (Requires login to download) Baidu error code

Bigo_Ads

For more Bigo_Ads error information, please see: Bigo_Ads error code

UnityAds

For more UnityAds error messages, please see: UnityAds error code

Chartboost

More Chartboost errors For information, please see: Chartboost error codes

Ironsource

More For more Ironsource error messages, please see: Ironsource error codes

Oneway

For more Oneway error messages, please see: Oneway error code

StartApp

More For StartApp error messages please view: StartApp error code

Ogury

For more Ogury error messages, please see: Ogury error codes

Klevin

For more You Keying error messages, please see: Klevin error code

Testing Networks